Refurbishment software for ITAD teams

Run your entire refurbishment workflow in one system.

Retsu gives IT refurbishment and ITAD teams one connected workflow from collection to resale, with AI* available where it adds the most value. Replace scattered tools, duplicate entry and listing admin with software built to move devices faster and sell them with more confidence. From item in, straight to sales.

* AI features require the Eris AI Assistant add-on.

One Continuous Flow

01CollectAudited Pickup
02InboundVerified Arrival
03DiagnoseTest & Erase
04RefurbishGrade & Prep
05ListE-Commerce
06SellSales Orders

Computer testing and IT refurbishment software, connected.

Retsu is ITAD refurbishment software built for teams that need speed, consistency and proof. It replaces spreadsheets, disconnected bench tools and repetitive sales admin with one system that carries the device record from first collection to final sale.

At the bench, Retsu Profiler computer testing software gives technicians a repeatable way to test refurbished PCs and laptops, record hardware diagnostics, grade condition and prepare Windows. Retsu Erasure adds secure sanitisation and evidence, while Retsu Portal provides the inventory, compliance and sales software IT refurbishers need around that work.

  • Computer and laptop testing that captures hardware checks, specifications and grades
  • Secure data erasure with sanitisation evidence attached to the device record
  • One device record that follows the item through warehouse, sales and client reporting
  • Cleaner handoff to listings and invoicing without rebuilding data by hand
  • Audit-ready history that helps buyers trust what they are receiving
Retsu logo hand-etched into a stone in a Japanese Zen garden

One platform. Fully connected.

Erasure, Profiler and Portal work as one flow, so teams do not have to rebuild the same device record at every stage. The result is faster handoff, less admin and cleaner data when it is time to sell.

  • One record per device from intake through sale
  • Faster handoff between technicians, warehouse staff and sales teams
  • Listing-ready data, grades and imagery without duplicate entry
  • Stronger accountability when clients or auditors ask for proof
  • Clearer live visibility across the operation
Retsu · 01 Erasure Sanitise & inspect Retsu · 02 Profiler Test & finalise Retsu · Core Portal Shared operational record Add-on · 01 MarketSync Listings Add-on · 02 ProCut Imagery Add-on · 03 Eris AI assistant Add-on · 04 GridView Warehouse
Retsu Erasure and Profiler connect through Portal, which extends into MarketSync, ProCut, Eris and GridView.
15+Hardware Tests
5UI Languages
100%Traceable Actions
30Day Free Trial

Integrations

Retsu is built to sit cleanly alongside the systems and channels refurbishment teams already rely on. From recognised erasure evidence to live e-commerce destinations, integrations keep the workflow connected instead of pushing work back into manual admin.

Blancco integration
YouWipe integration
eBay integration
Shopify integration
WooCommerce integration
Stripe integration

More integrations are already planned. This is only the start.

Sell with better proof

Retsu captures the details that matter while the work is happening, so your sales team inherits cleaner records and your buyers get clearer answers.

Verified specifications

Device details are captured during the workflow, reducing manual entry and the mistakes that come with it.

Certificates and history

Test results, erasure evidence and device history stay attached, ready when buyers, clients or auditors ask for proof.

Consistent grading and imagery

Grades, notes and photos follow a shared standard, making listings clearer and condition disputes easier to avoid.

Clear team accountability

Know who handled the device, what was done and when, without relying on memory or separate spreadsheets.

Faster bench-to-sales handoff

Less rebuilding between systems means devices reach listing, dispatch and invoicing faster.

Support that understands refurb

Get help from a team that understands the pace, pressure and quirks of refurbishment operations.

English, Japanese, Spanish, French and Simplified Chinese are already supported, helping mixed teams work to the same standard.

English Japanese Spanish French Simplified Chinese

Need another language? Ask us.

Pricing

Start with the plan that fits your throughput, team size and warehouse footprint, then add more capability as your operation expands.

Essential

For small refurb teams

Profiling up to 750 devices a year with Retsu Profiler and Retsu Erasure.

£12 /mo
or £120 / year
Save 17%
750 profiling licenses (£0.16 each)
150 erasure licenses included
  • Retsu Portal access
  • 15 GB storage limit
  • 1 sub-user
  • 1 warehouse
  • Broadcasts
  • Client Portal
  • Employee Buy-back
  • Standard support
  • Dedicated onboarding
  • SLA agreement
Best for early-stage refurb operations Choose Essential
Growth

For growing resellers

Profiling up to 3,500 devices a year with Retsu Profiler and Retsu Erasure.

£39 /mo
or £390 / year
Save 17%
3,500 profiling licenses (£0.11 each)
850 erasure licenses included
  • Retsu Portal access
  • 60 GB storage limit
  • 3 sub-users
  • 2 warehouses
  • Broadcasts
  • Client Portal
  • Employee Buy-back
  • Standard support
  • Dedicated onboarding
  • SLA agreement
Best for scaling technician teams Choose Growth
Business

For high-volume ops

Profiling up to 40,000 devices a year with Retsu Profiler and Retsu Erasure.

£499 /mo
or £4,990 / year
Save 17%
40,000 profiling licenses (£0.12 each)
5,000 erasure licenses included
  • Retsu Portal access
  • 750 GB storage limit
  • 25 sub-users
  • 10 warehouses
  • Broadcasts
  • Client Portal
  • Employee Buy-back
  • Priority support
  • Dedicated onboarding
  • SLA agreement
Best for serious ITAD and refurbishment ops Choose Business
Enterprise

For bespoke rollouts

For commercial terms, rollout planning and operating requirements beyond the standard Business package.

Custom
Bespoke pricing and deployment scope
Tailored agreement
Profiling Custom allowances
Erasure Commercial scope agreed with your team
Rollout Onboarding and operating model shaped around your workflow
For groups needing a custom rollout, commercial model or support structure. Contact Sales

Custom operating scope

  • Retsu Portal access
  • Custom storage allowance
  • Custom sub-user allowance
  • Custom warehouse allowance
  • Broadcasts
  • Client Portal
  • Employee Buy-back

Commercial and support structure

  • Priority support
  • Dedicated onboarding
  • SLA agreement
  • Dedicated environment

A profiling licence is consumed the first time Retsu Profiler or Retsu Erasure runs on a newly registered device. It covers hardware profiling, diagnostics, OS deployment and other non-erasure processing. Retests of the same registered device do not consume another profiling licence.

Erasure licences are separate and apply only to Retsu Erasure. One licence is used per drive when erasure starts; eligible failed terminal results have the licence returned to the account automatically, while stopped or unreported interruptions may require review.

Need more flexibility? Add Portal Access, MarketSync, ProCut, Eris AI, GridView, one-time profiling top-ups and erasure credit packs separately.

From item in, straight to sales.

Sign up for a free account and experience a 30 day trial. No upfront payment. Cancel anytime.

Get in Touch

We'd love to hear from you. Fill in the form and our team will respond promptly — whether you're after a demo, onboarding, or just want to talk through your refurbishment workflow.

CompanyDehhani Ltd — England & Wales

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