Refurbishment software for ITAD teams

Run your entire refurbishment workflow in one system.

Retsu gives IT refurbishment and ITAD teams one connected workflow from collection to resale. Replace scattered tools, duplicate entry and listing admin with software built to move devices faster and sell them with more confidence. From item in, straight to sales.

One Continuous Flow

01CollectAudited Pickup
02InboundVerified Arrival
03DiagnoseTest & Erase
04RefurbishGrade & Prep
05ListE-Commerce
06SellSales Orders

What is Retsu?

Retsu is refurbishment software built for teams that need speed, consistency and proof. It replaces spreadsheets, disconnected bench tools and repetitive sales admin with one system that carries the device record from first collection to final sale.

  • Bench workflows that capture tests, specs, grades and erasure evidence as work happens
  • One device record that follows the item through warehouse, sales and client reporting
  • Cleaner handoff to listings and invoicing without rebuilding data by hand
  • Audit-ready history that helps buyers trust what they are receiving
  • Designed around real refurbishment throughput, not generic inventory software
Retsu logo

One platform. Fully connected.

Erasure, Profiler and Portal work as one flow, so teams do not have to rebuild the same device record at every stage. The result is faster handoff, less admin and cleaner data when it is time to sell.

  • One record per device from intake through sale
  • Faster handoff between technicians, warehouse staff and sales teams
  • Listing-ready data, grades and imagery without duplicate entry
  • Stronger accountability when clients or auditors ask for proof
  • Clearer live visibility across the operation
Retsu Portal — the centre of the Retsu ecosystem
15+Hardware Tests
5UI Languages
100%Traceable Actions
30Day Free Trial

Sell with better proof

Retsu captures the details that matter while the work is happening, so your sales team inherits cleaner records and your buyers get clearer answers.

Verified specifications

Device details are captured during the workflow, reducing manual entry and the mistakes that come with it.

Certificates and history

Test results, erasure evidence and device history stay attached, ready when buyers, clients or auditors ask for proof.

Consistent grading and imagery

Grades, notes and photos follow a shared standard, making listings clearer and condition disputes easier to avoid.

Clear team accountability

Know who handled the device, what was done and when, without relying on memory or separate spreadsheets.

Faster bench-to-sales handoff

Less rebuilding between systems means devices reach listing, dispatch and invoicing faster.

Support that understands refurb

Get help from a team that understands the pace, pressure and quirks of refurbishment operations.

English, Japanese, Spanish, French and Simplified Chinese are already supported, helping mixed teams work to the same standard.

English Japanese Spanish French Simplified Chinese

Need another language? Ask us.

Pricing

Start with the plan that fits your throughput, team size and warehouse footprint, then add more capability as your operation expands.

Essential

For small teams

Profiling up to 750 devices a year with Retsu Profiler and Retsu Erasure.

£12 /mo
or £120 / year
Save 17%
750 profiling licenses (£0.16 each)
150 erasure licenses included
  • 15 GB storage limit
  • 1 sub-user
  • 1 warehouse
  • Retsu Portal access
  • Broadcasts
  • Client Portal
  • Standard support
  • Dedicated onboarding
  • SLA agreement
Best for early-stage refurb operations Choose Essential
Growth

For growing resellers

Profiling up to 3,500 devices a year with Retsu Profiler and Retsu Erasure.

£39 /mo
or £390 / year
Save 17%
3,500 profiling licenses (£0.11 each)
850 erasure licenses included
  • 60 GB storage limit
  • 3 sub-users
  • 2 warehouses
  • Retsu Portal access
  • Broadcasts
  • Client Portal
  • Standard support
  • Dedicated onboarding
  • SLA agreement
Best for scaling technician teams Choose Growth
Business

For high-volume ops

Profiling up to 40,000 devices a year with Retsu Profiler and Retsu Erasure.

£499 /mo
or £4,990 / year
Save 17%
40,000 profiling licenses (£0.12 each)
5,000 erasure licenses included
  • 750 GB storage limit
  • 25 sub-users
  • 10 warehouses
  • Retsu Portal access
  • Broadcasts
  • Client Portal
  • Priority support
  • Dedicated onboarding
  • SLA agreement
Best for serious ITAD and refurbishment ops Choose Business
Enterprise

For bespoke rollouts

For commercial terms, rollout planning and operating requirements beyond the standard Business package.

Custom
Bespoke pricing and deployment scope
Tailored agreement
Profiling Custom allowances
Erasure Commercial scope agreed with your team
Rollout Onboarding and operating model shaped around your workflow
For groups needing a custom rollout, commercial model or support structure. Contact Sales

Custom operating scope

  • Custom storage allowance
  • Custom sub-user allowance
  • Custom warehouse allowance
  • Retsu Portal access
  • Broadcasts
  • Client Portal

Commercial and support structure

  • Priority support
  • Dedicated onboarding
  • SLA agreement
  • Dedicated environment

A profiling license is consumed when Retsu Profiler or Retsu Erasure is run on a newly registered device. Retests of devices already in your system do not count again.

Need more flexibility? Add Portal Access, MarketSync, ProCut, Eris AI, GridView, one-time profiling top-ups and erasure credit packs separately.

Sync

MarketSync

£100/mo — or £1,000/yr

Edit

ProCut

£5/mo — or £50/yr

AI

Eris AI Assistant

Portal add-on — contact sales

Warehouse

GridView

In development — pricing TBA

Retsu has made testing our devices easier than ever.
Paul L Cousins — PLC Solutions

From item in, straight to sales.

Sign up for a free account and experience a 30 day trial. No upfront payment. Cancel anytime.

Get in Touch

We'd love to hear from you. Fill in the form and our team will respond promptly — whether you're after a demo, onboarding, or just want to talk through your refurbishment workflow.

CompanyDehhani Ltd — England & Wales
Office124 City Road, London, EC1V 2NX
SupportUK premium support

Retsu Early Access

Free 3 Months — 500 Devices · 200 Erasures